Confirm Move Out

How to Confirm Move Out?

Step 1: Initiating the Move-Out Confirmation:

1.1. Locate the "Confirm Move Out" Option:
  1. Go to the Contract Detail Page.
  2. At the top of the page, find and click on the "Confirm Move Out" option. This will start the process of confirming the tenant's move-out.



Step 2: Confirm Move Out and Account Settlement:

2.1. Unit Popup:
  1. After selecting "Confirm Move Out," a pop-up window will appear.
  2. The window will prompt you to confirm the move-out date.
2.2. Confirm Move Out Options:
  1. You will have two options to proceed with the move-out confirmation:
Option 1: Confirm Move Out:
  1. This option allows you to confirm the move-out date if the account settlement invoice has already been generated.


Option 2: Confirm Move Out and Settle Accounts:
  1. This option allows you to confirm the move-out date and simultaneously generate a prorated invoice or credit note for account settlement. A toggle button is available to enable this feature.


2.3. Billing and Payment Dates:
  1. If you select Option 2, you can set a billing date, and the system will automatically generate the necessary invoices or credit notes.
  2. The system will handle any outstanding balances, moving them to the payment queue or allowing you to initiate a manual refund if needed.

Step 3: Sending Notification:

3.1. Confirmation Email:
  1. Once the move-out is confirmed, the tenant will receive an email confirming the closure of their lease.
3.2. Payment Link:
  1. If there are any outstanding dues, the email will also include a payment link for the tenant to complete the payment.

By following these steps, you can efficiently confirm a tenant's move-out, ensuring that all aspects of the process, including account settlements, are completed smoothly.


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