How to Generate an Offline Payment Receipt?
StoRegister allows you to generate offline payment receipts—either for a specific unpaid invoice or for a consolidated balance across multiple unpaid invoices. This helps maintain accurate financial records and ensures timely updates on tenant payments.
Option 1: Generate Offline Receipt for a Specific Invoice
-
Navigate to the Unpaid Invoice Detail Page.
-
Click the “Pay” button.
-
Select “Raise Offline Receipt” from the dropdown.
A pop-up window will appear:
-
Select Payment Mode (e.g., Cash, Bank Transfer).
-
Add Reference Number and Reference Date (Optional).
-
Transfer Date will default to the current date (can be changed).
-
Amount will display the outstanding balance. You may enter a custom amount if it's a partial payment.
Add Comments (Optional).
-
Enable/Disable "Send Email" option.
-
Click “Save”.
If the Send Email option is enabled, a payment confirmation email will be sent to the tenant with the receipt attached.




Option 2: Generate Offline Receipt for Consolidated Unpaid Invoices
Use this when the tenant has multiple unpaid invoices and is making a bulk payment.
-
Go to the tenant’s Contract Detail Page or Contact Detail Page.
-
Click the “Pay” button to open the List of Unpaid Invoices.
-
Select one or multiple invoices you want to include.
-
Click “Raise Offline Receipt”.
In the pop-up window:
-
Choose Payment Mode.
-
Add Reference Number and Reference Date (Optional).
-
Confirm or edit the Transfer Date.
-
Enter the Amount (can be adjusted for partial payments).
Add Comments (Optional).
-
Enable or disable the Send Email option.
-
Click “Send”.
A single receipt will be generated for the selected invoices and emailed to the tenant if the email option is enabled.
What Happens Next?
-
The system will generate a Payment Receipt and automatically link it to the selected invoice(s).
-
The status of the invoices will be updated to Paid (fully or partially, depending on the amount entered).
-
The tenant receives a confirmation email with the receipt attached (if email was enabled).
Related Articles
How to Generate an Advance Receipt?
The Advance Receipt feature in StoRegister allows you to record and generate a receipt for any advance payment made by a customer. It can be used to log offline payments for future use or to settle multiple invoices later. When to Use This Feature ...
How to Create a Move-In Without Generating an Invoice (Offline Payment Mode)?
In certain cases, you may want to create a move-in without generating the move-in invoice immediately, especially when the customer chooses an offline payment mode (e.g., bank transfer, cheque, or cash). This ensures the invoice is only issued after ...
How to Cancel or Reverse a Receipt?
The Receipt Cancellation feature in StoRegister allows you to reverse a payment — either fully or partially — and issue a corresponding Payment Voucher to reflect the refund or adjustment. This is useful when a tenant overpays, cancels a service, or ...
How to Manually Charge a Customer’s Saved Card or SEPA Mandate?
StoRegister allows you to manually charge a tenant's saved card or SEPA mandate either for: A specific unpaid invoice, or A consolidated balance of multiple unpaid invoices from the contract. This feature helps streamline payment collection while ...
How to Send a Payment Link to a Tenant?
StoRegister allows you to send secure payment links to tenants—either for a specific unpaid invoice or as a consolidated balance across multiple outstanding invoices. This helps streamline the payment collection process and enhances the tenant ...