Schedule Move Out with Billing

How to Perform a Schedule Move Out with Final Settlement Billing?

The Schedule Move Out operation is designed for scenarios where a tenant with an active contract provides notice to vacate a unit — either effective immediately or on a future date. The operation respects the required notice period settings and ensures a smooth process for both the operator and the tenant.

There are two ways to perform this action:

  1. Standard Schedule Move Out (Notice Only)

  2. Schedule Move Out with Final Settlement Billing.

Steps to Perform a Schedule Move Out with Final Settlement Billing

  1. Navigate to the Contract

    • Go to the Contract Detail Page for the tenant.

  2. Access the Actions Menu

    • Click Actions and select Schedule Move Out.

  3. Select the Unit

    • Choose the specific unit from the pop-up window.

  4. Set Move Out Details

    • Choose:

      • Move Out Date (the date the customer intends to vacate).

      • Enable the toggle: Process Final Rental Settlement

  5. Click Confirm

    • You’ll be redirected to the Schedule Move Out Details Page.


Schedule Move Out Details Page Overview

A side-by-side view helps you assess the move-out before processing:

Left Panel – Box Information

  • Property Name

  • Rental Price

  • Add-on Subscriptions

  • Security Deposit

  • Last Invoiced Date

  • Outstanding Invoice Balance (with option to adjust using deposit)

  • Available Security Deposit for refund or adjustment

Right Panel – Move Out Configuration

  • Move Out Date – Date the tenant will vacate

  • Transaction Date – Date until which the customer is charged

  • Editable sections for adjusting any charges


Final Adjustment Summary

This section shows:

  • Outstanding Balance (if any)

  • Refundable Security Deposit

  • Prorated Rent Refund or Invoice

  • System auto-generates an Invoice/Credit Note based on the above

Additional Options:

  • Enable/Disable sending Move Out Schedule Email

  • Include/Exclude Payment Link in the email


Process Move Out

  1. After verifying all details, click Process Move Out.

  2. A confirmation pop-up will appear:

    • Check the box to confirm move-out.

    • Click Confirm to complete the operation.

What Happens Next?

Once the Schedule Move Out process is completed:

  • The unit and contract status are updated accordingly.

  • A final invoice or credit note is generated, based on the prorated billing and security deposit adjustments.

  • A confirmation email is sent to the tenant (if enabled).

  • A payment link is included in the email (if enabled and the tenant has an outstanding balance).



This ensures clear communication and smooth financial closure for the move-out.

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