Navigate to Contact Detail Page
Access the specific contact from the Contact listing.
Select Property and Business
A pop-up window will prompt you to select:
Property
Business
Redirect to Custom Invoice Page
Upon selection, you will be redirected to the Custom Invoice Creation page.
Navigate to the Transaction Section
Open the left-hand menu and click on “Transaction” > “Custom Invoice”.
Create New Custom Invoice
This redirects you to the Custom Invoice Page.
Select Property, Business, and Contact
From the form, choose:
The Property
The Business
The Contact you wish to invoice
Click on “Add Item”.
A pop-up window opens where you can input the item details manually:
Description: Briefly describe the item or service.
Category (Optional): Select a predefined category if applicable.
Amount: Enter the price of the item or service.
Quantity: Specify how many units are being billed.
Default Tax: Automatically applied; however, users can manually enable/disable this.
Apply Discounts: Link applicable discounts per item.
Update Tax: Adjust tax rates if necessary.
From the Add Item pop-up, you also have the option to:
Add Service
Add Insurance
Add Merchandise
Clicking any of these opens a side drawer where you can browse and select from existing predefined items in each category.
Once selected, the system auto-fills the item fields with relevant details (e.g., description, amount, tax), which can be adjusted if needed.
Click on “Generate Invoice”
A confirmation pop-up window appears with:
Option to Enable Email Notification (disabled by default)
Option to Include Payment Link or SEPA Payment Link (disabled by default)
Click Confirm to finalize the invoice
The invoice is generated and stored under the Contact’s transaction history
If email is enabled, the customer receives:
A PDF copy of the invoice
A payment link (if selected) to complete payment online